From providing the right technology for aspiring online retailers to bridging the gap between eCommerce businesses and their buyers, Stepping EDGE is known to provide ‘Solutions beyond EDGE.’

Stepping Edge focuses on supplying agile development facilities and helps modify business ideas into adaptable and robust solutions to fulfill today’s industry needs and open up new business opportunities.

GoodFirms

A globally acclaimed review and rating company- got to interview M.Sathishkumar, the Founder & CEO of Stepping EDGE, to explore more about the companys evolution, success, and plans for the future.

Mr. Sathishkumar initiated the interview by describing Stepping Edge as a modern-age software outsourcing company specializing in offering BPO, software development, e-commerce development, cloud management, blockchain technology, and mobile app development services to small businesses and startups.

The company was founded in 2018 in Coimbatore, Tamil Nadu, and is known best for creating tailor-made custom solutions to meet their clients requirements. The CEO clearly describes that his role in the organization is to create a positive workplace culture for the employees. He makes plans for the business, obtains adequate capital, controls operations, represents the companys public face, and identifies the company goals by persuading everyone to aim and achieve them.

Mr. CEO agrees that a product can fail among its customers if it lacks the proper development process. But the company uses an agile development methodology that helps them test a product much earlier in the MVP phase and provide the necessary support to their clients.

"We want to fulfill the dream of every retail business to have their online store, and therefore, try to bring the right technology and platform based on their budget and competition," says Mr. Sathishkumar.

Purpose-Driven Business Model and Approach

While asked about the business model of the company, Mr. Sathishkumar revealed the intentions of the company to make timely delivery of quality products consistently. Hence, they follow in-house resource modeling to ensure the consistent hiring of talented professionals to meet ever-surging demands for critical projects.

He defines themselves as a unique and innovative thinker to build robust and classy client software/eCommerce applications. The company ranks as the top BPO service provider in India in the GoodFirms ranking list. The best part is that it is always open to taking challenges and dealing with complex software development practices. The continuous learning process is the most significant factor behind their success.

While asked about the industries they cater to, Mr. Sathishkumar says, "We primarily focus on retail, insurance, real estate, and healthcare industries, but have also served many other industries and startups who are willing to convert their ideas into MVP or product."

Offering Impeccable Quality Services

Here are the services the company offers to most of its clients. They are segmented into two parts and are briefly described below:

eCommerce Development

• Shopify Development
• Magento Development
• WooCommerce Development
• Ecom-migration and re-engineering

Cloud Management

• Cloud-managed Services
• DevOps
• Cloud Migration
• Cloud Security Assessment
• BPO

Following Customer-First Principles

As one of the key areas to deliver quality services, the majority of business Stepping EDGE attains through "word of mouth" Customer feedback plays a significant role in determining what the client wants.

A client review displayed below is the perfect example of how Stepping EDGE treats its customers and why they are valued here.

The company gives appropriate time to hear the needs and ideas of their customers. The 24/7 support system offers chat, email, and phone support to answer customer queries.

Cost-Effective Pricing Model

As Mr. CEO affirms, the company mainly works on the Time and Material Cost payment method for the work they completed, and the payment is made at the end of the month. When the projects scope is defined well, the company works on a fixed project payment system—the price for the projects accomplished during 2021 ranges from $25 to $150.

Future Vision and Mission

Mr. Sathishkumar concludes the interview on a positive note describing the future of the company. He wants Stepping EDGE to become a big company giving impactful services to its customers. As the best software outsourcing company, he wants to assist the best brands globally and create truly pioneering digital experiences for their clients.

He declared that the company plans to develop its own SaaS products in diverse categories as one of its long-term plans.

Here conclude the excerpts of this interview; the detailed interview can be read on the companys profile page on the GoodFirms website.

About GoodFirms

Washington, D.C.-based GoodFirms is a trendsetting B2B research and reviews firm that aligns its efforts in finding web development and web design service agencies delivering unparalleled services to its clients. GoodFirms’ extensive research process ranks the companies, boosts their online reputation, and helps service seekers pick the right technology partner that meets their business needs.

About the Author

Prepared by Anna Stark, a Content Writer at GoodFirms, who bridges the gap between service seekers and service providers. Anna’s dominant role lingers to form every company’s achievement and critical attributes into words. She strongly believes in the charm of words and equips new approaches that work, always with concepts.